ALL KENNEL SALES ARE FINAL as of the date of purchase. No refunds or exchanges.
All other items may be returned for refund or exchange within 7 days of order fulfillment. Items must be in original packaging, in new unused, unopened condition. We reserve the right to refuse any request for refund or exchange should the item returned not meet these standards.
All kennels that are not in stock can be pre ordered. Full payment is required at the time of ordering. Orders will be placed once we have enough. (6 kennels)
Limited release colours are listed for a short time (approx. a week) before we order. Once the order is placed that is it. If there is enough demand (6 kennels) for a second order we can make another, however most cases we have not.