Book as soon as possible to ensure that we have space to accommodate the dates you require.Bookings are held on a waitlist but not confirmed unless the deposit is made. As we get busier, those who have paid their deposit have a confirmed spot, and a confirmation email will be sent. Those who have not [...]
We reserve the right to refuse service to any pet for any reason including, without limitation, if it appears that the pet is sick, injured, in pain, or that its behaviour could jeopardize the health and safety of other pets or our staff.If your dog requires immediate veterinarian care, we will do everything we can [...]
You are welcome to call or send an email any time you wish you check in. Although it’s likely your dog is doing just fine, we know that a little reassurance is nice. Be sure to follow us on Facebook or Instagram to see up to date photos of your dog during their stay. If [...]
No, we do not stay overnight in the facility, however someone is on the property at all times just a few feet away. We do have surveillance cameras in the facility indoor and outdoor. These cameras are all connected to our phones and tablets and notifies us if theirs anything out of the ordinary. (sound [...]
If your dog has passed the initial evaluation or trial boarding, try to book at least a week in advance for non-holiday periods, and at least a month in advance for holidays. During the Christmas period and long weekends throughout the summer, we are especially busy and our spots fill up a month or two [...]