We require a card on file and 50% is taken at booking which are NON REFUNDABLE.
All booking for boarding needs to be done through our client portal. If we are available to board your dog(s) you will receive a Boarding Confirmation email first.
Your pet will not leave the facility until all charges due are paid, and that any remaining fees are due upon pickup Including special services requested, supplies, any veterinary costs, and fees for additional unscheduled boarding. We require that owners must have a valid credit card on file and when we check your dog out the remaining balance is charged to your card.