We reserve the right to refuse service to any pet for any reason including, without limitation, if it appears that the pet is sick, injured, in pain, or that its behaviour could jeopardize the health and safety of other pets or our staff.
If your dog requires immediate veterinarian care, we will do everything we can to contact you. In the case we are not able to reach you we will transport your dog to the veterinarian listed in your application. If your veterinarian is not available we will go to the closest to our home. You will be responsible for any and all veterinarian fees incurred for your dog’s treatment.
- All dogs must be in good health. No coughing, sneezing, vomiting or diarrhea 72 hours prior to arrival. If your dog is displaying any of these symptoms while he/she is in our care you may be asked to come pick them up or have a family or friend pick them up
- If your dog has been treated for a contagious illness, we cannot accept your dog for at least 2 weeks after treatment has been completed.
- No females in heat
- Dogs that have any sort of separation anxiety for boarding are approved by a case by case basis. Please check out our Board & Train options to help with this.
- We do not take any dogs who have aggression towards people.
- Dog owners are responsible for any damage that their dog may do to our facility.
- If your dog has any behavioural problems we suggest talking to our trainer about a board & train to help overcome these issues. For boarding we only maintain basic behaviours as not everyone on staff are trainers.