If you’re already thinking about refunds, then we might not be the best match for each other. It’s super important to us at Pawsitive Canine Connection that you feel we are the right fit before working with us which is why we offer Free Evaluations before committing to training.
Day Training deposits are non-refundable, they provide a good faith payment for the significant amount of time reserved in our calendar for your dog. If you reschedule your Day Training within 60 days, your deposit will be credited toward the new date. Paid deposits for initial one-on-one sessions are non-refundable, but can be held as credit if rescheduling your session(s) within 30 days. It is of the utmost importance to us that you get what you need from training your dog with us.
Your registration holds a space in class for you. Refunds are granted (less $100) for cancellation notice received no later than 7 days prior to class start date. Anything more than 7 days we do not offer refunds.