Can Exceptions be made to the cancellation policy?

At Endeavour K9, each reservation is taken seriously. We carefully plan our staffing and resources around the number of expected guests. When you book a stay with us, we dedicate time, space, and staff to ensure your dog’s comfort and well-being. We require more staff for peak seasons like Christmas, New Year, Long weekends and other holidays.

We understand that unforeseen circumstances can arise, but please remember that last-minute cancellations significantly affect our operations and other clients waiting for availability and have turned others away. To maintain a smooth experience for our guests, we have implemented these policies to support our unique service model and ensure we can continue delivering the best possible care.

We understand that unforeseen circumstances can arise, but please keep in mind that last-minute cancellations significantly affect our operations and other clients who may be waiting for availability. To maintain a smooth experience for all of our guests, we have implemented these policies to support our boutique service model and ensure we can continue delivering the best possible care.